Ep 4 | Who’s at fault: the person or the system? Debriefs and Error Approaches with Jeanette Zocco

Today, we have the pleasure of interviewing Jeanette Zocco, a leader in perinatal quality and safety with 25 years of experience in obstetrics. We delve into crucial topics such as the person error approach and system error approach in healthcare. Jeanette shares insights on the importance of debriefing and provides valuable advice on advocating for proper debriefing practices.

For more in-depth knowledge, Jeanette has authored a remarkable book, "Obstetric and Neonatal Quality and Safety," which you can find on Amazon. Additionally, she has established a website, obneonatalstudyguide.com, where you can access further resources and study guides.

Let's dive in!